Returns & Exchanges
At CAPS, we want to ensure you are fully satisfied with your gear; if your equipment or apparel doesn't meet your performance standards, you can return it within 30 days of purchase.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the sports gear you wish to return or exchange.
- 2.Package Your Gear
Place the items in their original packaging with all tags attached, ensuring the equipment is unused and in its original condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.